Review Management
Centralized review management.
Online reviews impact how new customers view your business. They help build loyalty with existing customers and even influence how your business ranks in local search results. Reviews matter, and Stratus will make managing them an easier (and more enjoyable!) part of your job.
See all your reviews in one place.
Sync your Google Business Profile and Facebook locations to manage reviews for all your locations in one central place. Gain a bird's-eye view of how your business is performing overall and understand the differences between locations.
Respond quickly and consistently.
Responding to reviews is important, but it can be time-consuming. Stratus lets you create templated, personalized Review Replies you can post with just a click. Feel confident delegating review responses to other team members knowing you’ll always strike the right tone for your brand.
Easily generate new reviews.
Stratus helps you easily reach out to customers for feedback using Review Invites. Create templates or customized messages to ask for a review via text message or email, then see the results of your message. Our guided, step-by-step process makes sending invitations a breeze.
Never miss another review.
Keep a pulse on all your locations with customizable Review Notifications. Get an email when new reviews come in and choose which locations and ratings you get notified about.
Track when customers leave reviews.
If you’ve ever asked “when does my business typically receive reviews”, then you’ll love the Review Times widget. Dive deep and get an understanding on when customers typically leave reviews.
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